What is the purpose of 'Helios: f11' within the company's system?

The purpose of 'Helios: f11' within the company's system is to facilitate a search for products. This function allows staff to quickly locate specific products within the inventory system, making it easier to assist customers looking for particular tanning products or related items. Efficient product searching is crucial in a retail environment, particularly in a busy tanning salon, as it enhances customer service and ensures that staff can promptly meet customer needs.

In contrast, the other options pertain to different functionalities that do not relate to product searches directly. For example, changing a card on file deals primarily with customer accounts and payment options, while searching for services is focused on the various tanning services available rather than individual products. Unfreezing BMS would involve logistical or operational aspects concerning the business management system, rather than engaging with product inventory directly. Therefore, the product search function is distinct and essential for managing product-related inquiries.